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If you are not 100% satisfied with your training products return it for a full
refund within 30 days.
30-DAY GUARANTEE - ALL PRODUCTS
All SKLZ products are returnable within 30 days from the date of purchase for
an exchange or refund. A refund of the purchase price (excluding shipping
and handling charges) will be applied to the same credit card that was used for
the original order. We do not offer cash refunds. All shipping charges, both outbound
and return, will be at the buyer’s expense. After 30 days, items may not
be returned for a refund or exchange.
*Items purchased at a retail store may be returned to Implus LLC but all shipping
charges will be at the buyer’s expense.
HOW TO RETURN A PRODUCT
SKLZ accepts returns of all products purchased within 30 days of the original
purchase date. Please send the product to the address below with a copy of your
original order information or receipt, and a brief note that includes your contact
information. Repack the item(s) you wish to return securely in the original product
packaging, if possible. If you use a carrier of your choice, we recommend that
returns be shipped by an insured and traceable method. If the item was purchased
directly from our site, please allow 2-3 weeks from receipt and processing for
a refund to be issued back onto your credit card. If the product was purchased
from a third party, please allow 8-10 weeks from when our facility receives the
package for processing.
Exchanges: SKLZ offers a 1-year warranty on all of our products against manufacturer’s
defects (please take a look at our Warranty
for details). Products deemed defective may be sent
to the below address with a copy of the receipt within this period for replacement
only. If you have additional questions about our return or warranty policy, please
contact Customer Service.
Implus LLC does not cover the cost of shipping for returns or exchanges being
sent back to our facility.
During fall and winter months, return and exchange processing time may vary. We
thank you in advance for your patience.
2001 T.W. Alexander Drive
Durham, NC 27709-3925
Feel free to navigate the site to learn about our awesome products.
We apologize for the inconvenience and to make it up to you,
we are offering a discount coupon to use on your next order with us.