Returns & Exchanges

If you are not 100% satisfied with your training products return it for a full refund within 30 days.

POLICY

30-DAY GUARANTEE - ALL PRODUCTS

All SKLZ products are returnable within 30 days from the date of purchase for an exchange or refund.  A refund of the purchase price (excluding shipping and handling charges) will be applied to the same credit card that was used for the original order. We do not offer cash refunds. All shipping charges, both outbound and return, will be at the buyer’s expense. After 30 days, items may not be returned for a refund or exchange.

*Items purchased at a retail store may be returned to Implus LLC but all shipping charges will be at the buyer’s expense.

HOW TO RETURN A PRODUCT

SKLZ accepts returns of all products purchased within 30 days of the original purchase date. Please send the product to the address below with a copy of your original order information or receipt, and a brief note that includes your contact information. Repack the item(s) you wish to return securely in the original product packaging, if possible. If you use a carrier of your choice, we recommend that returns be shipped by an insured and traceable method. If the item was purchased directly from our site, please allow 2-3 weeks from receipt and processing for a refund to be issued back onto your credit card. If the product was purchased from a third party, please allow 8-10 weeks from when our facility receives the package for processing.

Exchanges: SKLZ offers a 1-year warranty on all of our products against manufacturer’s defects (please take a look at our Warranty for details). Products deemed defective may be sent to the below address with a copy of the receipt within this period for replacement only. If you have additional questions about our return or warranty policy, please contact Customer Service.

Implus LLC does not cover the cost of shipping for returns or exchanges being sent back to our facility.

During fall and winter months, return and exchange processing time may vary. We thank you in advance for your patience.

RETURN ADDRESS

Implus LLC

2001 T.W. Alexander Drive 

Box 13925

Durham, NC 27709-3925