All Pro Performance Sports products are returnable within 30 days from the date of purchase for an exchange or refund. A refund of the purchase price (excluding shipping and handling charges) will be applied to the same credit card that was used for the original order. If your order was paid by check or money order, a refund check will be mailed to you. We do not offer cash refunds. All shipping charges, both outbound and return, will be at the buyer’s expense. After 30 days, items may not be returned for a refund or exchange.
SKLZ warrants to the original purchaser of any SKLZ product that the product will be free of defects in materials or workmanship for 365 days from the date of purchase. This warranty does not cover damages resulting from accident, misuse, abuse, anticipated wear, lost merchandise or damage from the elements. Do not leave products outside, as prolonged exposure to sun and rain will degrade them. Damage due to weather exposure is not covered under warranty. If your product breaks within the warranty period, please call Customer Service toll free at 877-225-7275 or email firstname.lastname@example.org for a return authorization number (RA#). After receiving this number, return the defective product with the number clearly indicated and a warranty replacement will be shipped to you free of charge plus additional shipping charges. Only valid in the USA.
If the product is damaged in transit due to shipper neglect, please contact Customer Service immediately.
When returning item(s), please include a copy of the packing slip with the return authorization number (RA#) and reason for return. Send to:
RA # ___________
2081 Faraday Ave.
Carlsbad, CA 92008
*Registration only available to U.S. customers at this time.